A service-first boiler partner, ready for tomorrow 

Global Boiler Services is all about after-sales, service, and repair. Being a part of the G&O Group of strong brands makes us different, Casper Thygesen says:  

“We are not limited by one maker. Like taking your car to a trusted independent workshop, owners come to us because they want the job done right and fast.” 

That independence matters in a fleet built on proven thermal systems. Boilers, incinerators, heat, and hot-water circuits still underpin life on board, from heating cargoes to keeping hotel loads running. “The technologies are a hundred years old in principle, but ships still need heat, hot water, and reliable controls. Our role is to keep those systems safe, efficient, and available,” he explains.  

Integration into G&O Maritime Group has broadened the platform behind the front-line work.  

“HR, business intelligence, marketing, and shared tools help us scale, but the well-known GBS culture remains,” Casper Thygesen says: 

“We are a relationship business. When ships are sailing, we are working.” 

The group link also creates practical routes to combined solutions. “Sales teams flag opportunities across brands. Frame agreements can now cover multiple products and services – and the market welcomed that. Some may have feared prices would rise or flexibility would fall. We intend to prove the opposite,” says Casper Thygesen. 

Value-based advice as a service 

This broader group setup gives Global Boiler Services more reach, but the essence of the work remains close to the engine room. The daily tasks may look unchanged, yet the expectations around them have shifted. 

“The pipes we weld and the tubes we replace look the same as ten years ago. Boiler service may look unchanged on the surface, but the context has shifted. Shipping companies face stricter emission rules, rising fuel costs, and constant demands for efficiency gains. That means Global Boiler’s role is no longer just welding or replacing tubes—it is also about advising on strategy. Customers now ask how to reach the next 3–5% cost savings. Fuel, CO₂, and documentation now drive decisions. We spend more time guiding focus and long-term planning. Not every hour is billable, but the relationship is worth more when we help pick the right battles,” says Casper Thygesen. 

Controls you can maintain for decades 

An increasing challenge for many customers at Global Boiler Services is outdated control systems reaching end-of-life.  

“Many ships still run on controllers that are no longer supported. Our solution is to replace them with standardised platforms. This way crews can manage the system themselves, spare parts can be kept onboard, and operators avoid being locked into a single vendor. If a PLC fails, it can be swapped immediately instead of waiting weeks for delivery.” 

People, growth, and group synergies 

Meeting new technical and regulatory demands is only possible with the right organisation behind it. The ability to adapt—to new fuels, new rules, and new ways of working—comes from how people and teams are structured. That is where Global Boiler’s place in G&O Maritime Group makes the difference.  

“Being part of G&O opens paths for specialists to develop across brands. We already share skills with our sister companies within the group. Marketing and design support now run at the group level. The point is simple: think what serves the whole business best, not whose logo is on the door. That means sharper advice, faster response, and solutions that stand up over time. I expect broad growth—geographically and through synergies with the rest of the group. Customers should feel that we sell them peace of mind.”